Search

Back to basics: Mental health trust to focus on core services as inspectors find it inadequate

NSFT deputy chief executive and director of finance. Photo: NSFT

NSFT deputy chief executive and director of finance. Photo: NSFT

NSFT

The new chief executive of the region’s failing mental health trust has said things need to go back to basics to fix problems highlighted by inspectors.

Julie Cave was confirmed as the new executive director of Norfolk and Suffolk NHS Foundation Trust (NSFT) yesterday, Thursday, ahead of a damning Care Quality Commission (CQC) report which branded the service inadequate.

Today, she admitted problems the CQC told the trust to put right in 2014 “should have been done quicker”.

And said it was key to focus on core services and not get “distracted on the nice things”.

She said: “If we are going to get it right for service users we have to get the basics right.”

Mrs Cave was insistent that although the CQC had been “disappointed” with the trust, improvements had been made - just not fast enough.

For example, she said 855 ligature points - that is items or structures which could be used for hanging - had already been removed or adapted.

MORE: Not enough staff, not enough beds - inspectors brand region’s mental health trust inadequate again

But the CQC demanded action over this, and said all must be removed.

She also admitted there were issues with the trust’s IT system Lorenzo, but said there were not plans to scrap it.

And she said NSFT had stopped sending patients to the unsafe, private Mundesley Hospital, to allow it to address its own inadequate CQC report.

“We do still have patients at Mundesley,” she said.

“And if we were concerned about their safety we would remove them. But we have stopped admitting patients so they can give assurances their service is safe.”

Instead, some patients had been send to Ellingham Hospital, in Attleborough - another private facility run by the Priory Group.

“I don’t want to send them to Manchester or Devon,” MRs Cave added.

She paid tribute to the trust’s staff, who inspectors recognised were working hard in difficult circumstances.

Particularly, the Dragonfly Unit in Carlton Coville, Suffolk, was found to be outstanding.

Her message to staff and patients was: “The board will do everything it possibly can to get us out of special measures, we’re really proud of our staff and what they deliver every day. And the service users are fundamental to what we do, it’s key that care is safe.”

Related articles

Other news

Former Norwich City footballer Iwan Roberts scored a hit with Sheringham shoppers when he turned out to open a new Specsavers store in the town centre.

A damning dossier compiled by a senior whistleblower from the region’s ambulance trust has claimed at least 40 patients died or were harmed due to delays over Christmas and New Year - including one person who froze to death.

A male patient, thought to be in his 70s, was trapped in his car and had to be extricated by crews from Norfolk Fire and Rescue Service.

A senior whistleblower within the region’s ambulance trust has claimed up to 80 people could have died or come to harm because of delays over the Christmas and New Year period.

Most Read

Wed, 18:00

Researchers at a marine science institute believe they have found “strong evidence” that incidents of sickness and death in dogs after eating fish on the north Norfolk coastline were caused by a neurotoxin found in shellfish.

Read more
European Union
Yesterday, 16:46

Thousands of homes are still without power across Norfolk and Suffolk after strong winds caused widespread damage across the region.

Read more
Yesterday, 15:45

A Gothic horror film that brought star Vincent Price and director Roger Corman to Norfolk is to return to Norwich for a screening by Hallowed Histories.

Read more
Wales
Yesterday, 06:30

It is a problem you would expect in the crowded streets of London but a Norfolk market town has become embroiled in a battle against dangerously high pollution levels. If it is not solved residents, particularly children and the elderly, could face serious health risks.

Read more
Norfolk County Council

Former Norwich City footballer Iwan Roberts scored a hit with Sheringham shoppers when he turned out to open a new Specsavers store in the town centre.

Read more
Eastern Daily Press

Local Weather

Overcast

Overcast

max temp: 4°C

min temp: 0°C

Show Job Lists

Digital Edition

Image
Read the Fakenham and Wells Times e-edition today
E-edition

Newsletter Sign Up

Sign up to receive our regular email newsletter