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Holkham Hall issues apology after Sir Tom Jones concert disruption

PUBLISHED: 07:55 26 July 2017 | UPDATED: 13:03 26 July 2017

The queues to get into the Tom Jones show at Holkham Hall. Picture: Clare Sparling

The queues to get into the Tom Jones show at Holkham Hall. Picture: Clare Sparling

Clare Sparling

Holkham Hall has issued an apology after revellers were stuck in traffic for hours en route to a Sir Tom Jones concert.

Tom Jones performing on stage at Holkham Hall. Picture: D Kirkham/Valley Music Tom Jones performing on stage at Holkham Hall. Picture: D Kirkham/Valley Music

Sunday’s concert was marred by gridlock on the route into the site after an accident on the roads.

There was also criticism of disabled access at the site.

MORE: ‘Wheelchair users were being piggy backed to their cars’ - Holkham Estate comes in for more criticism over Tom Jones concert

The estate said on Facebook: “Holkham Estate would like to sincerely apologise for any delays that guests experienced in travelling to the Tom Jones concert on Sunday 23rd July.

“We hosted two large-scale events at Holkham on the day and with that in mind additional resources were deployed as well as a full traffic management plan. Despite these measures being taken, we recognise that there was a very high volume of traffic in the area and in Holkham Park causing problems and delays for drivers. This was further compounded by a road traffic accident on the main access route to Holkham.

MORE: Sir Tom Jones fans angry and frustrated after spending up to four hours queueing

“At Holkham, we pride ourselves on the quality of our events, which we have been successfully hosting on the estate for over a decade. The safety and experience of our guests is always paramount. We are doing everything we can to ensure this situation will never happen again.

“We would like to reassure guests that we are undertaking a full investigation into the logistics of the event. We are working closely in this respect with the organisers of the Country Fair and the Tom Jones concert.

“We have already been communicating with concert-goers, but if you wish to contact us please send your enquiry via email to Holkham Estate.”

More: Tom Jones showed no signs of slowing down at Norfolk gig

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