Search

Opticians staff train to better understand dementia

PUBLISHED: 09:35 19 May 2017 | UPDATED: 09:48 19 May 2017

Staff at Specsavers undergo Dementia Friends training. Photo: Specsavers

Staff at Specsavers undergo Dementia Friends training. Photo: Specsavers

Specsavers

As the nation marks Dementia Awareness Week, employees at an opticians with branches across the region are becoming qualified to better understand the needs of customers suffering from dementia.

Specsavers employees nationwide are completing Dementia Friends training, an initiative run by the Alzheimer’s Society. In doing so they become recognised as a Dementia Friends, with a badge to wear on their uniforms to indicate their increased level of dementia awareness to customers.

Martin McCormack, optical regional chair of Specsavers in Norfolk and Suffolk said: “Being more aware of dementia is an incredibly positive development for our team and our offering to customers.

“I always thought dementia was all to do with someone’s memory – but it is much more than that. By uncovering the truth about dementia it really opened my eyes to how at Specsavers, when performing our daily duties, we can all take a little time to support and care.”

The comprehensive training covers all aspects of dementia and discusses how it affects people in different ways. With particular relevance to Specsavers it also describes how senses can be affected, including sight and hearing.

Specsavers learning and development manager Samantha Jessop added: “By providing dementia awareness training we are taking necessary steps to equip all colleagues with the necessary skills to support all of our customers and continue to provide the same excellent service that we pride ourselves upon, regardless of the personal struggles any of our customers may be facing.”

The stores involved included Diss, East Dereham, Fakenham, Great Yarmouth, Kings Lynn, Lowestoft, Norwich, and Thetford.

Other news

Yesterday, 17:00

A record number of people have registered to take part in tomorrow’s Dereham 5k, with more than 500 entering the race.

Yesterday, 12:25

A jam-packed week of fun events has kicked-off in Fakenham with a music festival.

Yesterday, 15:37

A burning combine harvester had to be put out by fire crews this afternoon.

Fri, 21:01

Three teenage girls were rescued by a lifeboat crew after their inflatable kayaks and a rubber ring were blown out to sea.

Most Read

Yesterday, 15:37

A burning combine harvester had to be put out by fire crews this afternoon.

Read more
Monday, October 11, 2010

Life has never been the same for Justin Seaman since a car accident a year ago left his wife and mother of his three children fighting for her life.

Read more
Yesterday, 12:25

A jam-packed week of fun events has kicked-off in Fakenham with a music festival.

Read more
Fakenham
Fri, 13:17

A Swaffham based charity which aims to provide entertainment and activities for older people is hosting a Big Weekend event in September.

Read more
Tue, 13:03

A loving daughter has dedicated a new website that remembers fallen heroes to a Norfolk man whose passion was researching past wars.

Read more
Fakenham

Local Weather

Overcast

Overcast

max temp: 20°C

min temp: 16°C

Show Job Lists

Digital Edition

Image
Read the Fakenham and Wells Times e-edition today
E-edition

Newsletter Sign Up

Fakenham and Wells Times weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy