A damning dossier compiled by a senior whistleblower from the region’s ambulance trust has claimed at least 40 patients died or were harmed due to delays over Christmas and New Year - including one person who froze to death.
It was no surprise to most people that when the snap general election was called earlier this year, health and social care was of second most importance only beaten by the all-encompassing Brexit tussle.
They are the first port of call for members of the public in what could be their worst moments. Health correspondent Geraldine Scott looks at the pressures faced by those in the ambulance control room - and the abuse they can sometimes face.
The region’s ambulance trust has launched a women’s special interest group in a unique style, with two of its female staff pulling off a feat of strength and determination in an ambulance pull challenge.