Search

Number of ambulance safety incidents almost doubles - but trust praises staff reporting

PUBLISHED: 11:30 02 November 2018 | UPDATED: 11:58 02 November 2018

Dorothy Hosein. Picture: Ian Burt

Dorothy Hosein. Picture: Ian Burt

The number of safety incidents reported at the region’s ambulance trust nearly doubled in the space of a year.

East of England Ambulance Service.

 Picture: James BassEast of England Ambulance Service. Picture: James Bass

East of England Ambulance Trust had the highest number of safety incidents reported out of all 10 services across the country - despite only reporting three months of data instead of the full six.

But in the vast majority of those cases (87.9pc) the patient was found to have suffered no harm - and the trust also had the joint lowest percentage of harm to patients rated as high.

A spokesman for the trust said: “In most cases we perform well when compared to other trusts.”

There had been a dramatic rise in the number of incidents reported - from 949 between October 2016 and March 2017, and 1,738 for the same period the following year.

But the spokesman added: “We welcome the sustained increase in staff reporting as it shows growing confidence from colleagues in what we can all learn when things go wrong. The figures show we reported nearly double the amount of incidents compared to the second highest trust.”

It comes as the trust confirmed Dorothy Hosein would be taking over from embattled chief executive Robert Morton, who announced he would be stepping down in September.

This newspaper first reported Mrs Hosein was tipped for the job, on an interim basis, last month but at the time the trust was unable to confirm.

She started in the role on November 1.

Mrs Hosein was widely praised for leading the Queen Elizabeth Hospital, in King’s Lynn, out of special measures in 2015. It has since been rated as inadequate again.

Kathy McLean, executive medical director at NHSI Improvement told the Health Service Journal (HSJ) that comparing safety incident year-on-year could be “misleading”, and said it would be more useful to look at three years of data.

However, in the regulator’s own report it compared the year-on-year statistics. The report said: “Increases in the number of incidents reported reflects improved reporting culture and should not be interpreted as a decrease in the safety of the NHS.”

Other news

Yesterday, 14:20

The audience filters in as curtain up draws closer and King’s Lynn’s Alive Corn Exchange is filled to the rafters with excitable adults and children alike.

Yesterday, 15:44

One of Dereham’s busiest roads has been closed again, this time for gas repair works.

Yesterday, 12:05

Funding for legal aid providers in the region has been cut by almost half in six years amid warnings the support network for vulnerable people has been “decimated”.

Yesterday, 09:26

A free Christmas lunch will round off a year of community schemes in Swaffham.

Most Read

Yesterday, 15:44

One of Dereham’s busiest roads has been closed again, this time for gas repair works.

Read more
Yesterday, 09:23

Christmas shoppers in one Norfolk town have a slick new place to leave their vehicles after an £80,000 car park refurbishment.

Read more
Tuesday, June 14, 2011

The mastermind behind Britain’s biggest ever mortgage fraud - which included a bogus deal to buy a former air base in Norfolk - was today jailed for 13 years.

Read more
Saturday, January 13, 2018

The coastal town of Wells is a huge attraction for tourists and as the number of visitors continues to grow the town council is trying to mitigate the strain on infrastructure.

Read more
Allen Frary
Monday, December 3, 2018

Hundreds more wind turbines could be built off the Norfolk and Suffolk coast, potentially bringing thousands of skilled jobs to the region.

Read more

Local Weather

Sunny

Sunny

max temp: 7°C

min temp: 0°C

Hot Jobs

Show Job Lists

Digital Edition

Image
Read the Fakenham and Wells Times e-edition today
E-edition

Newsletter Sign Up

Fakenham and Wells Times weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy