‘Faulty’ resin-paving installed at home - Norfolk woman claims
Ann Small is disgusted by the work carried out by Resin-Pave. Pictures: David Bale - Credit: Archant
A Norfolk MP has joined an 80-year-old woman’s fight for compensation after “faulty” resin-paving was installed at her home.
Following the death of her husband, Ann Small sold her car and caravan to pay for the work, which cost £7500.
She had the works completed by New Look, which has changed its name to Resin-Pave, two and a half years ago.
She was told New Look was a certified installer of resin-paving, and was given a 10-year warranty.
But she says the work was substantially faulty and, despite her complaints, no one from the firm has visited her to check the work.
You may also want to watch:
Mrs Small, of Waveney Close, Wells, said: “Weeds are constantly growing through the surface of my drive as well as moss and black algae, which I was assured and it was made clear in advertisements from the company – would not happen.
“The surface is also discoloured in part and you can see paving slabs underneath it on the paths. I’ve been left with a mess.”
Most Read
- 1 Covid outbreak factory's safety message to customers
- 2 Man in 20s dies and three hurt as Audi crashes into wall
- 3 Norfolk to get rapid Covid test sites - to find people without symptoms
- 4 Everything we know so far about Covid vaccinations in Norfolk and Waveney
- 5 Is your surname on this list? You could inherit a fortune
- 6 Vaccines roll-out to move on to over 70s
- 7 A148 shut for 'most of morning' after serious crash
- 8 Stunning images reveal 'tree roots' of Norfolk
- 9 Londoners fined for travelling to stay at second home in Norfolk
- 10 Campsite team's shock as couple turn up in campervan
Two months after work to Mrs Small’s drive was completed New Look changed its name to Resin Pave, but the new company has the same director.
North Norfolk MP Norman Lamb said: “I have has been in contact with my constituent Ann Small for a long time now – and this ongoing saga has taken a heavy toll on her.
“I am acutely aware that my constituent lives on her own and has lost her husband recently, this is all incredibly stressful and distressing for her.
“I am calling on the company that installed her drive to adhere to the guarantee that was made when they were contracted to do the works and ensure that Mrs Small’s drive is fit for purpose, as it should be.
“I am hopeful that this matter can be brought to an end very quickly, in order for my constituent to be able to get on.”
No one from Resin-Pave has contacted the EDP to provide a comment, despite repeated calls to its offices in Cambridge and Norwich and to its freephone number.